Call Center Representative I Job at BankFirst Financial Services, Columbus, MS

TTR0bk5oam1BaHk5clJXUGVUU2k4M3ZUb3c9PQ==
  • BankFirst Financial Services
  • Columbus, MS

Job Description

Job Description

Job Description

Basic Purpose of Position:

To provide both internal and external assistance and excellent service to customers and employees through a Call Center environment.

Duties of Position:

  • Meets the needs of customers and employees by asking questions and providing solutions to immediate requests of incoming calls.
  • Position a mix of technical and excellent customer service skills.
  • Must be able to communicate effectively to ensure understanding of a problem and explanation of solution.
  • Maintain a friendly, patient, and positive attitude when assisting customers and employees.
  • Assist customers with Online Banking, Debit Cards, and other account related questions.
  • Other duties may be assigned by Call Center Team Lead.

Education/Experience/Skills:

  • Experience in direct customer service.
  • Previous banking and experience with a knowledge of banking systems preferred.

BankFirst is an EO employer- M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Job Tags

Immediate start

Similar Jobs

Atilus

WordPress Developer Job at Atilus

 ...Job Brief: We are seeking a skilled and motivated WordPress Developer to join our dynamic team. This role offers an exciting opportunity to create, customize, and optimize engaging websites that drive brand awareness and enhance user experience. As a key player in... 

Pape' Kenworth

Advanced Truck Technician Job at Pape' Kenworth

 ...PAPE KENWORTH SPARKS, NV ADVANCED TRUCK TECHNICIAN / MECHANIC: Do you love turning wrenches? Do you thrive on tackling complex...  ...largest equipment inventory in the West and an unparalleled parts inventory! Employee impact Enjoy an open-door policy where... 

O'Reilly Automotive Stores

Delivery Specialist - Hub Job at O'Reilly Automotive Stores

 ...opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical... 

Innovativ Pharma, Inc.

Remote BioPharma Sales Rep Entry-Level Impact Job at Innovativ Pharma, Inc.

 ...A pharmaceutical company is seeking a dedicated Pharmaceutical Sales Representative in Dothan, AL. The role involves managing territory accounts, educating healthcare providers, and utilizing consultative selling techniques to influence prescription decisions. Ideal candidates... 

Heartland Consulting

IT Manager (ISSM/ISSO) Job at Heartland Consulting

 ...Information Technology Manager (ISSM / ISSO) - DCSA CPOC 2.0Location: Boyers, PA 16020 (On-site / Hybrid may be acceptable)Employment Type...  ...: Active PIV/CAC (or ability to obtain within 30 days of hire)Summary The IT Manager is responsible for all information ......