Job Description
Fusion HCR is Hiring! Position: Director of Property Management Location: Draper, Utah (Onsite)
Type: Direct Hire
Industry: Property Management / Real Estate
Position Overview - Fusion HCR is seeking a Director of Property Management to oversee the daily operations and performance of a residential property portfolio within a defined geographic market for one of our clients in the property management space.
- This leadership role is responsible for driving portfolio performance, operational excellence, and team development, while aligning district-level execution with broader organizational strategy. In larger markets, this role may also serve as the corporate broker of record.
- The ideal candidate brings strong P&L ownership, multi-site operational leadership, and experience managing large teams within property management or real estate environments.
Key Responsibilities Portfolio & Operational Leadership - Execute strategic initiatives to enhance portfolio performance, drive rental growth, and maintain high occupancy levels
- Leverage market data and analysis to inform pricing strategies and operational decisions
- Evaluate property performance, quality, and market fit; recommend asset improvements, acquisitions, or dispositions
- Team Leadership & Development
- Lead, mentor, and develop district-level teams, including managing 8+ direct reports
- Provide ongoing coaching, performance feedback, and professional development support
- Foster a high-performance, accountable, and collaborative team environment
Operational Oversight Oversee day-to-day operations including: - Rent collection
- Tenant turn processes
- Maintenance operations
- Leasing activity
- Customer service and resident experience
- HOA compliance
- Partner with internal departments (Leasing, Property Operations, New Development, etc.) to ensure alignment and execution
- Financial Management
- Analyze monthly financial performance and ensure adherence to budgets
- Identify opportunities to improve profitability and operational efficiency
- Provide recommendations to senior leadership and assist in implementing process improvements
Resident Experience & Retention - Implement and optimize resident retention programs
- Evaluate effectiveness of initiatives and recommend enhancements
- Special Situations Management
- Oversee complex property scenarios including:
- Evictions
- Escalated customer issues
- Legal concerns
- Asset disposition planning
Qualifications - Bachelor's degree in Real Estate, Finance, Business Management, or related field (or equivalent experience)
- 5+ years of experience in a general management role with full P&L responsibility
- 5+ years of progressive experience in property management, real estate operations, or related industry
- Experience managing 8+ direct reports required
- Experience with property management systems is a plus
- Ability to obtain a State Real Estate License within 60 days of hire
- Valid driver's license required
Key Skills & Competencies - Strong leadership and team development capabilities
- Financial acumen, budgeting, and analytical skills
- Excellent communication and stakeholder management
- Conflict resolution and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail with strong organizational skills
- Adaptability and ability to drive process improvements
Why Join? - Opportunity to lead and scale operations within a growing property portfolio
- High-impact leadership role with visibility across the organization
- Collaborative, cross-functional environment
- Competitive compensation and long-term growth potential
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