Job Description

Director Of Event Operations

Robert Morris University (RMU) is transitioning the management of the UPMC Events Center to an in-house model and is seeking a highly experienced Director of Event Operations. This role is central to the RMU campus community, overseeing the 161,000 square foot multi-purpose facility that serves as the home for Colonial Men's and Women's Basketball and Women's Volleyball. Facility Overview The UPMC Events Center, which opened in May 2019, is a 161,000 square foot facility on the campus of Robert Morris University. It serves as the home for RMU Colonial Men's and Women's Basketball and Women's Volleyball, while also hosting concerts, commencement, conferences, featured speakers, and banquets. The venue features a 4,000+ seat arena and the 11,000 sq. ft. UPMC Health Plan Conference Center.

Position Summary

The Director of Event Operations reports directly to the UPMC Events Center General Manager. This individual is responsible for the comprehensive management, supervision, and coordination of daily facility operations, including event management, conversions, and custodial services. The Director will provide administrative leadership and policy direction to ensure the highest quality of service for Robert Morris Athletics, university tenants, and external stakeholders.

Responsibilities

• Facility Management: Oversee the overall daily operations, maintaining building security, production, maintenance, and housekeeping.
• Event Oversight: Direct the set-up and tear-down of the portable basketball floor, as well as configurations for concerts, commencements, family shows, and banquets.
• Team Leadership: Select, train, and motivate the operations staff; implement disciplinary procedures and safety training as necessary.
• Strategy & Policy: Develop and sustain Standard Operating Procedures (SOPs) and ensure departmental compliance with OSHA requirements.
• Budgetary Control: Control the departmental operating budget and manage the inventory and procurement of housekeeping and operations supplies.
• Collaboration: Coordinate with other university departments and outside contractors to ensure seamless event execution and a "customer-first" mentality.
• Other duties as assigned.

Minimum Qualifications

• 4-year degree required; a degree in Event Management or a related field is preferred.
• Minimum of five (5) years of experience in facility operations supervision, preferably within a public assembly facility.
• Knowledge of budget preparation, work crew supervision, and OSHA safety standards.
• Ability to communicate clearly and concisely in English (oral and written) and foster collaboration among staff and clients.
• Schedule: Must be willing to work a varying schedule including nights, weekends, and holidays based on the event calendar.
• Mobility: Frequently moves inside and outside the facility to supervise staff and interact with clients.
• Physical Tasks: Occasionally lifts up to 50 pounds; may be required to operate a fork lift or high lift for maintenance assessments.
• Conditions: Work is performed both indoors and outdoors in various weather conditions; noise levels vary from minimal to loud during event days.
• Possess or have the ability to acquire a valid driver's license.

Exemption Status

Exempt

Act 153 Clearance Required

Yes

Required To Pass a Motor Vehicle Report Check (If driving on behalf of the University):

Yes

Required to Pass a Credit Check:

Yes

Commitment to Diversity:

RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please email humanresources@rmu.edu or call us at (412) 397-6270 if you require a reasonable accommodation to apply for a job or to perform your job.

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