Overview Capital Market Middle Office maintains adequate operations procedures and systems for Capital Market Operations within Business & Investment Services. This role covers responsibilities for operations relating to all lines of business within Capital Markets, including FX & Interest Rate Derivatives. The primary function is to support the daily FX & Interest Rate activities and to provide support to the Capital Market Front Office. Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner with all lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk. Servicing and operations professionals seek to transform and define an integrated support model through automation and digital technologies to deliver an excellent experience for our clients and businesses. Responsibilities Providing support to Capital Market Front Office: FX & Interest Rate Sales & Trading. Maintain and manage daily tasks including but not limited to trade entries, management control reports. Partner with Front Office to meet business objectives, maximize productivity, quality, customer service/satisfaction and controls on operating risk. Provide support to the Capital Market business units and their affiliated Line of Business. Provide advice to internal clients on the implications of business trends, issues, operating environment changes and firm or business unit strategy. Support Capital Markets projects, including procedure updates, cross-trainings, process improvements, and assuring all applicable project deliverables are on time. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Ensure all areas of responsibility comply with policies and procedures. Exerts influence in the development of overall objectives while operating within the Bank's risk appetite. Ensures activities are in compliance with regulatory/legal requirements and Client policy and procedure. Qualifications Prior experience working in a Middle Office environment or other adjacent operations team relating to Interest rates & FX or within Capital Market desks. Individuals who have Middle office / back office experience in other Capital Market products may be considered. Must be a self-starter, with exceptional organizational skills that complement the ability to work at a fast pace under stressful deadlines. Sees the big picture and keeps current with emerging business, economic and market trends. Strong team player who collaborates readily with others within and across teams. This opportunity would suit an individual who has strong interpersonal skills, is responsive and has a commitment to serving their client group. An understanding of FX, Interest Rate Swaps and Clearing OTC Derivatives. Familiarity in dealing with risk and able to understand P&L. Seniority level Associate Employment type Contract Job function Finance Industries Banking, Investment Banking, and Financial Services #J-18808-Ljbffr
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