Job Description

Investigator

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio's students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Responsibilities of the Investigator include but are not limited to:

• This position is a regulatory position.
• Work in a regulatory capacity and ensure the racino is following rules, regulations, laws and standard operating procedures.
• Ensure racino operations comply with all statutory and administrative provisions.
• Respond to incidents occurring on site, complete reports and maintain a compliance database for reports of suspicious activity, unusual incidents, and all other reportable incidents.
• Complete background investigations on racino employees.
• Facilitate the licensing process for racino gaming employees.
• Provide exceptional customer service to patrons and racino staff.
• Congratulate jackpot winners.
• Observe Intercept process for winners and create Intercept Accounts.
• Assist patrons enroll in the Voluntary Exclusion Program and provide program information.
• Use surveillance equipment and ensure proper surveillance coverage of all Video Lottery Terminals in the racino facility.
• Monitor the floor Drop and ensure compliance with established procedure.
• Monitor all Video Lottery Terminal floor moves and ensure compliance with established procedure.
• Receive incoming Video Lottery Terminals and verify shipping security seals, serial numbers, description of the machines, and manufacturer name.
• Verify Video Lottery Terminals to be removed and confirm manufacturer name and serial number.
• Work as a team player to assist the team in completing its goals and objectives.
• Learn to use Lottery-specific software applications for daily job responsibilities.
• Work in a location that is open 24 hours per day/7 days per week.
• Perform other duties and work on special projects.

Part-time variable work schedule as scheduled on any day from Sunday-Saturday; schedule can include any shift in a 24 hours per day/7 days per week operation

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
• Dental, Vision and Basic Life Insurance
• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.
• Time Away From Work and Work/Life Balance
• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave
• Employee Development Funds
• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
• Ohio Public Employees Retirement System
• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.
• Deferred Compensation
• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; 12 months experience conducting investigations &/or inspections; valid driver's license.

• Or 30 months training or 30 months experience as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license.
• Or 30 months training or 30 investigative experience with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license.
• Or equivalent of Minimum Class Qualifications for Employment noted above.

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