Job Description
Roswell Hyundai is hiring a Parts Department Manager. We are locally owned and operated dealership dedicated to providing great service to our continuously growing customer base. We offer a great opportunity to learn and grow at Roswell Hyundai.
Benefits include medical, vision and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
General Expectations
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Utilize and supervise an up to date and precise inventory management and control system, including the creation and evaluation of inventory reports.
Aid staff when circumstances require.
Oversee and train the parts and accessories personnel in all aspects of their job expectations to ensure productivity and job satisfaction.
Keep adequate quantities of stock to adequately meet demands and maintain good inventory turn ratios.
Adequately plan so the requirements and goals of the service department are achieved.
Examine and review stock orders to enable a swift moving and balanced inventory of parts and accessories.
Establish and manage a well organized, effectively functioning and congenial parts and accessories department.
Devise and implement standard procedures and measures for ordering, receiving, documenting in inventory, displaying, selling and restocking all merchandise.
Stay current with Parts & Accessories management by developing and maintaining the skills needed to use the appropriate computer systems, including creating and evaluating inventory reports.
Organize employees keep the parts and accessories department clean and efficient.
Prepare and present reports to the General Manager and Dealer Principal when asked.
Working together with the Dealer Principal and General Manager, devise appropriate monthly and annual goals for the Parts and Accessories department.
Meet budgeted expense and revenue goals.
Attend pertinent training as available to keep current with parts and accessories merchandising trends and inventory control issues.
Establish promotional and advertising campaigns for merchandise. Organize and carry out promotions to encourage new and existing customers to return to visit the dealership on a consistent basis.
Devise a plan to amplify return on investment of parts inventory.
Creatively work to increase the volume of Parts & Accessories sales.
Using appropriate procedures for management, faciltate the Parts & Accessories department to generate expected levels of gross and net profit.
Estimate the expected time for receipt of back ordered parts, be realistic and clearly convey the time required to the customer. Prevent high customer expectations if expectations are not likely to be met.
Whenever appropriate, draw attention to any new merchandise, specials, and sales. Suggest additional products to supplement the customer’s initial purchase.
Company DescriptionThomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.
The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and rThomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.\r\n \r\nThe Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. \r\n \r\nIt is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r
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