Salesforce Admin Job at Purple Drive, Atlanta, GA

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  • Purple Drive
  • Atlanta, GA

Job Description

Overview:

Required Skills

  • 4-6 years of hands-on experience in Salesforce support/administration .
  • Strong knowledge of Salesforce Service Cloud, Sales Cloud, and basic configurations .
  • Experience in ticketing systems and ITIL-based support processes.
  • Proficiency in reports, dashboards, workflows, and user management .
  • Strong problem-solving and analytical skills with the ability to prioritize tasks.
  • Excellent communication skills to interact with end-users and business stakeholders.
Preferred Qualifications

  • Salesforce Administrator Certification (ADM 201) .
  • Experience with data management tools (Data Loader, Workbench).
  • Exposure to Apex, Visualforce, or Lightning Components (basic understanding).
  • Familiarity with Agile methodologies and collaboration tools (JIRA, Confluence).

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