Job Description

Job Description

Job Description

Turn Conversations Into Calls With a Brand People Already Know and Trust

Do you excel in conversations, build rapport quickly, and confidently guide people toward the next step? Prefer working with warm, engaged leads rather than chasing cold prospects?

If that sounds like you, this role could be a great fit.

We’re looking for an Inbound Appointment Setter to manage and convert social media conversations into booked discovery calls.

You’ll be connecting with private healthcare business owners from around the world—people who already follow us, engage with our content, and are familiar with what we do.

They’re not cold leads.
They’re already interested.

Your job is to step into these conversations, build trust, ask thoughtful questions, and guide prospects toward booking a call with our team.

This role blends community engagement, customer experience, and sales—and plays a key part in driving company growth.

We’re Paul Gough Media , a global marketing and training company helping private healthcare business owners grow and scale their clinics.

Our founder, Paul Gough, is a 5x Amazon best-selling author, host of a top-rated podcast, and former professional sports physical therapist turned business mentor.

He’s built a multi-million dollar business (currently $5M+ and scaling toward $10M), helping thousands of clinic owners improve their marketing, attract more patients, and increase profitability.

We operate from offices in Celebration, Florida and Hartlepool, UK, and serve a growing international client base.

On a daily basis, you will:

• Manage inbound conversations across Instagram, Facebook, and community platforms
• Respond to DMs, comments, and story replies promptly and with personality
• Turn engagement into meaningful conversations
• Ask smart, simple questions to understand each lead
• Guide qualified prospects toward booking a discovery call
• Follow up with leads who haven’t taken action yet
• Re-engage older or inactive (“ghosted”) conversations
• Track conversations, bookings, and next steps

You’ll also create simple weekly story prompts to spark conversations and increase inbound leads.

This is a performance-focused role with clear targets:

• Book 15–20 qualified calls per month
• Maintain a 75%+ show rate on booked calls
• Influence 8+ program sales per month through strong pre-call trust
• Respond to all new interactions within 24 hours
• Maintain a consistent pipeline of active conversations

• Have experience handling inbound leads via social media or online communities
• Communicate clearly and build rapport quickly
• Can guide conversations naturally without sounding pushy or scripted
• Understand how to move from engagement to conversion
• Are comfortable following up consistently
• Enjoy working toward targets and being measured on results
• Are organised and able to manage multiple conversations at once

• Prefer content creation or design over conversations
• Haven’t converted leads into bookings or sales before
• Avoid follow-ups or find them uncomfortable
• Are looking for a passive community management role

• Base salary: $40,000 – $55,000 per year (depending on experience)
• Monthly commission based on qualified calls booked and sales influenced

This is a results-driven role where your earnings reflect your performance. High performers consistently increase their income through strong results, alongside a competitive base salary.

• No cold outreach—100% inbound, warm leads
• Daily access to engaged, qualified prospects
• Clear KPIs and performance-based bonuses
• Structured onboarding, training, and ongoing coaching
• A high-performing team focused on speed, ownership, and results
• Opportunities to progress into senior sales or account management roles
• Monthly team events and potential travel opportunities (US + UK)

“If you’ve ever thought, ‘I’d be great at sales if I just had better leads,’ this is your opportunity. We generate a high volume of warm interest every day—we just need someone to capture it, nurture it, and turn it into booked calls. If you care about helping people, think quickly, and aren’t afraid to follow up, apply now.”

If you’re looking for a role where you can make an impact, grow your career, and help ambitious business owners succeed, we’d love to hear from you.

Location: Full-time, based in our Celebration, Florida office

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