Job Description
Position Title : Tour Guide (TG)
Job Type : Full-Time.
Job Location : Bureau of Engraving and Printing, Washington, D.C.
Requirements : The candidate shall:
U.S. citizenship or lawful permanent resident with 3+ years of U.S. residency
High school diploma or equivalent
Strong public speaking and customer service skills
CPR certification (maintained throughout contract period)
Must pass BEP security clearance
Duties : The candidate must:
Conduct 45-minute guided tours on the elevated gallery above the currency production floor
Explain history, process, and anti-counterfeiting measures in U.S. currency
Assist visitors with accessibility needs and distribute tour wands or materials
Monitor crowd flow and ensure safety protocols are followed
Respond to visitor questions and provide assistance at information desk and ticket counter
Maintain cleanliness, monitor supplies, and report issues to SLT/LTG
Conduct tours for general and specialized audiences
Maintain readiness of tour materials and equipment
Serve as backup for PM or TS when necessary
Enforce tour policies, crowd control, and safety procedures
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