Job Description

Weekend Front Desk Night Auditor

We are looking for a part-time Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position, working 11 PM to 7 AM on weekends.

MUST BE AVAILABLE TO WORK WEEKENDS!

Responsibilities include:

• Running the night audit and resetting the operating system for next day's business
• Sending out daily financial reports to above property and corporate team
• Greeting guests both in person and over the phone
• Coordinating guest check-in/check-out and assisting guests with making reservations
• Answering guest questions and assisting guests with any problems they may experience
• Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
• Handling financial transactions (both cash and credit)
• Promptly assisting with guest requests
• Actively listening to and resolving guest complaints
• Ensuring cleanliness of the property and performing light cleaning duties if needed
• Other duties as assigned by general manager

Requirements:

• High school diploma or equivalent preferred
• Ability to walk and bend frequently throughout shift
• Detail oriented
• Professional attitude
• Reliable transportation
• Ability to work independently

Work schedule:

• 8 hour shift
• Night shift
• Weekend availability

Benefits:

• Paid time off
• Employee discount

Holiday Inn Express and Suites - Holiday Inn New Albany 1955 Beech Rd NW, New Albany, OH 43054, USA

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