Job Description

Employee Relations Partner, NW and SW Region Profile Job ID: 286499 Store Name/Number: CA-Century City (0078) Address: 10250 Santa Monica Blvd., Los Angeles, CA 90067, United States (US) Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Position Type: Regular Job Function: Human Resources ***This role will be based in either the Los Angeles and/or San Francisco market. Your Role at Sephora Sephora Employee Relations (ER) is committed to creating a workplace where employees feel respected, supported, and empowered to do their best work. Our ER Team plays a vital role in building strong connections between our people and the organization, while driving strategies that shape a positive and productive culture. We don’t just resolve issues—we anticipate challenges, influence organizational decisions, and design solutions that align with our long‑term business goals. As part of Employee Relations, we partner strategically with leaders, HR, and executive leadership to resolve workplace concerns and drive enterprise‑wide initiatives that strengthen culture and performance. We develop and maintain policies that promote compliance and reflect our values, ensuring consistency across the organization. We advise and coach leaders on effective people strategies that support organizational success and foster high‑performing teams. We conduct investigations and manage complex issues with integrity, confidentiality, and care, mitigating risk and protecting our brand. We champion employee experience and engagement, leveraging insights and data analytics to inform strategic initiatives that enhance retention, productivity, and overall business outcomes. Job Summary Reporting to the Employee Relations Manager, the ER Partner for Retail Southwest & Northwest will lead investigations, resolve workplace disputes, and provide expert guidance on employee issues within the Retail group. This role requires staying current on employment laws and best practices to ensure integrity and compliance in all processes. What You’ll Do Conduct confidential investigations into workplace complaints and potential policy violations. Provide expert counsel and recommend appropriate actions. Analyze trends and collaborate with stakeholders to address recurring issues and improve processes. Deliver training and guidance to managers and employees on policy compliance and ER best practices. Contribute to internal initiatives and projects as needed. Working Conditions Remote Travel up to 20% What You’ll Bring Experience in dedicated ER role(s); additional HR experience a plus – 4+ years Leading Workplace Investigations (Employment / Title VII) – 4+ years Conduct and Performance Management – 3+ years Education Bachelor’s Degree Competencies and Skills Strong Written and Verbal Communication Problem‑solving, mediation, and conflict resolution Interpersonal Relationship Building What You’ll Get: The annual base salary range for this position is $124,695.00 - $139,365.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non‑discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. CaringCommunity .You’ll lead your store like a community–where everyone feels seen and supported – building confidence among your team and positively impacting clients. Fulfilling Path .Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way. Meaningful Work .With a cultivated passion for beauty, your career is your stage.We’ll give you the environment and support your need to do more than sell products;you’ll contribute to the transformation of your team, customers, and community. Health .Choose a healthcare plan to fit you and your dependents' needs with medical,dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance. Wealth .We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. Balance .Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave. Growth .No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path. Perks .Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. Support .You don’t just lead a team that cares–you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment. Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr

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